Loading the player...
Information
TPAPN Peer Support Partner Training: Person-Centered Care
In this installment of the TPAPN Peer Support Program, we will explore the principles of person-centered care, focusing on how nurses and peer support partners can implement these practices in their daily interactions to enhance communication and care outcomes. We will examine the role of empathy, respect, and active listening in understanding the individual needs and desires of clients.
Additionally, the module will provide insights into the psychological and emotional dynamics of the peer support relationship, enhancing the participant's ability to engage deeply and effectively with those they serve. This person-centered approach not only improves satisfaction but also fosters a more meaningful and effective healthcare experience.
Corinne Hernandez, MS, LCDC, Case Manager for Texas Peer Assistance Program for Nurses, TPAPN
Corinne Hernandez works as a Texas Peer Assistance Program for Nurses case manager. In her role she supports nurses who have substance use or mental health disorders potentially impacting their nursing practice. Licensed Chemical Depenency Counselor (LCDC) with a Master of Science degree.
Accreditation Statement: Texas Nurses Association/Foundation Provider Unit is accredited as a provider of continuing nursing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
Relevant Financial Relationships Statement: The activity’s Nurse Planner has determined that no one who has the ability to control the content of this learning activity has a relevant financial relationship.
To receive credit for this continuing nursing education activity, the participant must:
1. Attend the entire learning activity
2. Complete and submit an online post-activity evaluation
How do I submit a support ticket?
To submit a support ticket, log in to your CE21 account, navigate to your profile, and click the "Support Ticket" tab. Click "Open Ticket" and provide detailed information about your issue. Our team will respond within 24–48 hours.
How do I access my certificate?
Log in to your account, select the event for which you need a Continuing Education (CE) certificate, and click the "Certificate" button under the event details. After attending the event and completing any required form, you will be able to download your certificate directly from your profile.
How do I register multiple individuals?
To register multiple individuals, select the desired quantity of tickets and enter each registrant's email address. If you do not know all email addresses at the time of purchase, choose "Assign Later" and add the emails once identified through the purchaser's account settings.
I received the error message “User not found”
This error may occur if you enter an incorrect email address. Your email address serves as your unique identifier; try other email addresses you may have used. If the problem persists, you might need to create a new account or contact our team for assistance.
What if I have multiple accounts?
If you suspect you have multiple accounts with different email addresses, please submit a support ticket or email our support team to request merging these accounts. Include your preferred email address in your request.
Can I transfer registration?
Registration transfers are handled on a case-by-case basis. If you need to transfer your registration, please contact us by email or submit a support ticket to make a formal request.
