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Preceptor Competency Series: Part 2 - Difficult Situations
Empower yourself with the necessary tools and techniques to navigate challenging discussions and situations as a preceptor mentoring new nurses in our specialized module. As a preceptor, you play a critical role in guiding and supporting new nurses as they transition into their roles. However, difficult discussions and situations are inevitable in the dynamic healthcare environment. In this module, we delve into practical strategies for effectively managing these challenges while maintaining professionalism and fostering a supportive learning environment. From addressing performance issues to managing conflicts and delivering sensitive feedback, this module provides invaluable insights and actionable techniques to help you navigate difficult discussions with confidence and empathy. By mastering these essential skills, you'll enhance your effectiveness as a preceptor and empower new nurses to succeed in their roles.
Learner outcome statement: After successful completion of this training, the learn will be able to discuss skills necessary for precepting other nurses.
Dr. Jamie K Roney, DNP, MSN-Ed., RN, CCRN, NPD-BC, Director of Nursing Professional Development, Texas Nurses Association
Dr. Jamie K. Roney Hernandez served as the Accredited Provider Program Director for continuing education at Texas Tech University Health Sciences Center Health.edu from 2016 to 2023. She began her journey as a U.S. Army Combat Field Medic in 1987 and served in the U.S. Army Reserves from 1987-2010 where she retired as a Captain in the U.S. Army Nurse Corps. She participates on the National Quality Forum’s Patient Safety Committee as a voting member and has served on the Providence Health System’s Institutional Review Board as a scientific member for nine years.
Dr. Roney started her nursing career as a staff nurse in a renal telemetry unit in 1991 at Methodist Hospital in Lubbock, Texas. She worked in cardiac and medical intensive care units from 1992-2000 and the cardiac catheterization lab from 2000-2005 before returning to the cardiac intensive care unit in 2005. She obtained her adult CCRN certification in 1999 and ANCC Nursing Professional Development certification in 2013. She has been clinical educator in an obstetric and cardiac intensive care unit, as well as the cardiac catheterization lab. She served as the Providence St. Joseph Health Texas Regional Sepsis and Research Coordinator from 2009-2022.
She has been recognized by Sepsis Alliance as a “Nurses Know Sepsis”, AACN as a “Circle of Nursing Excellence” award recipient, Texas Tech University Health Sciences Center “Excellence in Nursing” award recipient, and as a South Plains College “Distinguished Alumni”. In 2019 she was named one of Texas Nurses Association's “South Plains Great 25 Nurses”. Dr. Roney was nominated as the 2024 American Association of Critical Care Nurses Distinguished Research Lectureship award.
Dr. Roney has presented her work at Sigma Theta Tau International Research Congress in seven countries, is an Institute for Healthcare Improvement Emerging Leader, Virginia Henderson Fellow, and The Academy for Emerging Leaders in Patient Safety alumni. Her published work has focused on acute and critical care issues such as failure to rescue, sepsis, burnout, retention, and COVID-19.
Accreditation Statement: Texas Nurses Association/Foundation Provider Unit is accredited as a provider of continuing nursing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
Relevant Financial Relationships Statement: The activity’s Nurse Planner has determined that no one who has the ability to control the content of this learning activity has a relevant financial relationship.
To receive credit for this continuing nursing education activity, the participant must:
1. Attend the entire learning activity
2. Complete and submit an online post-activity evaluation
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